Return Policy
Returns
We offer 30 days Return on Eligible item. Items past 30 days are not eligible for return / refund.To be eligible for a return, your item must be unused and in the same condition that you received it along with all the packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
All refunds are issued with in 3-5 business days of receiving item.
Late or missing refunds (if applicable)
If you don't receive your refund within 3-5 business days after the merchandise is delivered, please check with your bank or credit card company. There is often some processing time that Banks and Credit Card company takes.
If you've done all of this and still have not received your refund, please contact us at xdeorllc@gmail.com
Exchanges (if applicable)
Replacements are only offer for the item if they are defective or damage. Please contact us at xdeorllc@gmail.com.
Shipping
To return your product, you should mail your product to:
9476 Hwy 6 S, 268
Houston, TX 77083
Return shipping is buyers responsibility. Shipping and Handling charges are non refundable. Refunds over $75 must be returns via track able shipping service.